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FAQ's

How much are your tablecloths to hire?
Answer – For all pricing queries or for a full price list please call us on 020 8988 7977 or alternatively email: ideas@linenforhire.co.uk

What are your opening times?
Answer - Mon-Fri: 8:30am – 5:00pm
Sat/Sun: Closed

When are your deliveries/collections made?  
Answer- Standard delivery/collection will be between 8am-5:30pmMon-Fri (Please note delivery day may change depending on the area we are delivering to)
Morning deliveries between 9-12 noon and same day deliveries are available upon request and are subject to additional costs.
You are welcome to collect/return your cloths from our premises between our working hours (8:30am – latest 4:40pm)                               
No deliveries/collections are made on the weekends as we are closed.      
          
How much notice do I need to give for a booking?
Answer - We generally ask all our customers to book their linen in advance. Our cut off time for next day deliveries is 3pm on a daily basis (subject to availability of stock).
I f you are planning a big event please inform us with your stock requirements 5 working days prior to the event. This allows us to check our stock and availability.

How can I obtain a swatch sample?
Answer – you can do this via our website by clicking on the fabric of your choice. Or give us a call on 020 8988 7977 or email ideas@linenforhire.co.uk to request a full swatch pack.

How long is your hire period?
Answer - Our prices reflect 3 days hire period. Any additional days may incur extra charges to the cost of hire.    

How do you take payment?
Answer – for non- account holders via BAC’s payment. For account holders payments are usually factored.

Do I need to return the cloths clean?
Answer - No, you can return all the hired cloths unwashed. The wash price is included within the hire price. Any stains that cannot be removed are subject to additional charges.
 
What are your damage/replacement costs?
Answer - Stained/wax damaged cloths:
You will receive a damaged linen report from our returns department with the description and the quantity damaged. (Please note this isn’t an invoice)  A special wash is then carried out on cloths that are severely damaged. If the stains/wax damage is successfully removed then you will only be charged for the special wash. However if the stains/wax damage cannot be removed because of the nature of the stain a full replacement cost will be applied and invoiced.

Where can I buy tablecloths?
We have a sister company called Cambric which is run by Josh Leitner. Please direct all your sale enquires to josh@cambricdistributors.co.uk or alternatively call 020 8988 7929 for a quote.